Total Quality Management
👉TQM👈 Total Quality Management (TQM) is an enhancement to the traditional way of doing business. It is a proven technique to guarantee survival in world-class competition. Only by changing the actions of management will the culture and actions of an entire organization be transformed. TQM is for the most part common sense. Analyzing these words. Total — made up of the whole Quality — Degree of Excellence a Product or Service provides Management — Act, art or manner of handling, controlling, directing etc. TQM CONCEPTS: The above principles are bandied freely around in the above discussion. Its worth dwelling with each for a moment. Be customer –focused means everything you do will be done by placing the customer in the centre. The company should regularly check customer’s attitudes. This will include the external and internal customer concept. Do it right first time so that there is no rework. This essentially means cutting down on the amount of defective w...
