Quality Management Systems

QUALITY SYSTEMS are made up of the quality organization and the written guidelines used to define the quality organization as they relate to the rest of the organization. Quality systems are the result of the quality policy established by the executive management team. The two most important elements of quality systems are the quality manual and the organization's standard operating procedures. When developing the quality manual, it is recommended that attention be paid to following the guidelines established by the ANSU ASQC Q9000-1, Q9001-1, Q9002-1, Q9003-1, and Q9004-1 standards. These are the American equivalents to the ISO 9000 series of quality standards. The ANSI/ASQC standards are available from the American Society for Quality Control,611 East Wisconsin Avenue, Milwaukee, WI 53202 and from ASTM. Even if the organization has no intention of applying for ISO registration, the quality guidelines in the ANSI/ASQC Q9000-1 series of quality systems are among the best available to control quality.
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